Devino.Chat

New product for business communication with customers

Opportunities Devino.Chat

This solution is for service and sales in all modern communication channels: chat on the site, Viber, Telegram, Apple Business Chat and others. Appeals from all channels are arranged in a single queue, can be distributed depending on the company's business processes and have a single analytics system.

Interface

Quickly navigate inside the agent’s personal account and make work as convenient as possible. On desktop or mobile application. Chats integrate current, archived and new dialogs. Statistics dialogs generated in real time. Distribution of various levels access from admin to ordinary support agent. Interface available in Russian and English languages.

To test

Apple Business Chat

Business chat allows customers to communicate with companies using the Messages application on their iPhone and Mac to ask questions, receive full support, plan and change delivery times, make payments using the built-in Apple Pay dialog, and much more.

Click here to go to our company’s business chat via your Apple device

Telegram Chat

Telegram - stay in touch in the messenger that is convenient for the client. Telegrams are available online chats, as well as interaction with the bot. For the client, the chat looks like a normal dialogue, with the ability to send and receive text, pictures, files. The agent is responsible in the interface Devino.Chats.

Click here to go to our company’s Telegram chat

Viber Chat

Viber - a channel familiar from mailing lists can also be used as a two-way communication channel. Provide support to customers in their familiar communication channel. In addition to text, attachments and pictures are available for exchange to resolve any issue as soon as possible and provide high-quality service.

Click here to go to our company’s business chat

Website widget

Widget - one of the main communication channels for your customers' calls may be chat. Often it is much easier for a client to visit your site and get an answer online. Using this method of communication, you can support customers online and create applications from correspondence with the client.